22 Nov Salesforce
Salesforce
Salesforce.com is the global leader in on demand customer relationship management (CRM) services. It offers the award-winning salesforce.com family of on demand solutions for integrated sales force automation, customer service and support, marketing automation, document management, contract management, product catalog management, and analytics to help companies meet the complex challenges of global customer communication. The company recently introduced salesforce.com Studio, a point-and-click on demand customization suite that empowers the business administrator to extend CRM with custom tabs and brand new modules. It has also introduced sforce, the on demand platform that offers developers complete Web services-based customization, integration and extension for CRM. Salesforce.com has received considerable recognition in the industry, including Editors” Choice and two Five-Star ratings from PC Magazine, two Deploy Awards from InfoWorld, Investor”s Choice Award from Enterprise Outlook, Editors” Choice from TMC Labs, Top 10 CRM Implementation from Aberdeen Group, InfoWorld”s 2001 CRM Technology of the Year, Forbes Magazine”s “Best of the Web” and a Webby Business Award. The company has more than 10,700 customers and 161,000 subscribers running its services in 11 languages. Founded in 1999, salesforce.com is headquartered in San Francisco, with offices in Europe and Asia.
For more information, visit www.salesforce.com
The QuickBooks integration is provided by eBridge. The customers are bi-directional. Opportunities in sales force feed directly into QuickBooks as pending invoices. And product information flows from QuickBooks into salesforce.
For more information, visit http://ebridgesoft.com
For many salesforce.com users, the integration provided by eBridge is backwards. The information needs to flow from QuickBooks into the contact management data base. ACCOUNTiGRATE has developed a tool that will provide just that: opportunities down to the product (i.e. item) level imported in as “closed” based on the date and invoice number in QuickBooks.
Update as of 2/11/07
Salesforce.com is now partnering with a new provider. For more details, view http://www.salesforce.com/appexchange/detail_overview.jsp?id=a0330000000ZyaPAAS .